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.val{color:var(--primary);margin-top:8px;font-size:24px;font-weight:800}.kpi-card .sub{color:var(--muted);margin-top:4px;font-size:11px}.kpi-card .sub.up{color:var(--open)}.panel-box{margin-bottom:20px;padding:20px}.panel-box h3{margin:0 0 14px;font-size:13px}.prog-grid{grid-template-columns:repeat(2,1fr);gap:18px;display:grid}.prog-card{padding:20px}.prog-card .ph{justify-content:space-between;align-items:flex-start;margin-bottom:10px;display:flex}.prog-card h4{margin:0;font-size:14.5px}.bar-track{background:var(--paper);border-radius:20px;height:10px;overflow:hidden}.bar-fill{background:linear-gradient(90deg,var(--primary),var(--pink));border-radius:20px;height:100%}.prog-nums{color:var(--muted);justify-content:space-between;margin:10px 0 6px;font-size:12px;display:flex}.prog-nums b,.mono{color:var(--ink);font-family:SF Mono,ui-monospace,monospace}.prog-foot{justify-content:space-between;align-items:center;margin-top:14px;display:flex}.bar-row{align-items:center;gap:10px;margin-bottom:10px;font-size:12px;display:flex}.bar-row .lbl{width:150px;color:var(--muted);flex-shrink:0;font-weight:600}.bar-row .bar-track{flex:1}.bar-row .amt{text-align:right;flex-shrink:0;width:110px;font-family:SF Mono,ui-monospace,monospace;font-weight:700}#wordingLogTable{table-layout:fixed}#wordingLogTable th:first-child,#wordingLogTable td:first-child,#wordingLogTable th:nth-child(2),#wordingLogTable td:nth-child(2){width:13%}#wordingLogTable th:nth-child(3),#wordingLogTable td:nth-child(3){width:11%}#wordingLogTable th:nth-child(4),#wordingLogTable td:nth-child(4){width:28%}#wordingLogTable th:nth-child(5),#wordingLogTable td:nth-child(5){width:12%}#wordingLogTable th:nth-child(6),#wordingLogTable td:nth-child(6){width:23%}.list-pane{background:var(--panel);border-right:1px solid var(--line);flex-direction:column;min-width:0;display:flex}.list-head{border-bottom:1px solid var(--line);padding:16px 16px 10px}.list-head h1{justify-content:space-between;align-items:center;margin:0 0 12px;font-size:15px;font-weight:800;display:flex}.list-head h1 span.count{color:var(--muted);background:var(--paper);border-radius:20px;padding:3px 8px;font-size:11px;font-weight:700}.search{background:var(--paper);border:1px solid var(--line);border-radius:8px;align-items:center;gap:8px;padding:8px 10px;display:flex}.search input{background:0 0;border:none;outline:none;width:100%;font-size:13px}.search svg{width:15px;height:15px;color:var(--muted);flex-shrink:0}.filters{flex-wrap:wrap;gap:6px;padding:12px 16px 4px;display:flex}.chip{border:1px solid var(--line);color:var(--muted);cursor:pointer;background:var(--panel);border-radius:20px;padding:5px 10px;font-size:11px;font-weight:700}.chip.active{background:var(--primary);color:#fff;border-color:var(--primary)}.conv-list{flex:1;padding:6px 0;overflow-y:auto}.conv-item{cursor:pointer;border-left:3px solid #0000;gap:11px;padding:12px 16px;display:flex;position:relative}.conv-item:hover{background:var(--paper)}.conv-item.active{background:var(--primary-softer);border-left-color:var(--primary)}.conv-meta{flex:1;min-width:0}.conv-top{justify-content:space-between;align-items:baseline;gap:6px;display:flex}.conv-name{white-space:nowrap;text-overflow:ellipsis;font-size:13.5px;font-weight:700;overflow:hidden}.conv-time{color:var(--muted);flex-shrink:0;font-size:10.5px}.conv-preview{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;margin-top:2px;font-size:12.5px;overflow:hidden}.conv-tags{flex-wrap:wrap;align-items:center;gap:5px;margin-top:6px;display:flex}.window-badge{border-radius:5px;align-items:center;gap:4px;padding:2px 6px;font-size:9.5px;font-weight:700;display:flex}.window-badge.open{background:var(--open-soft);color:var(--open)}.window-badge.closed{background:var(--closed-soft);color:var(--closed)}.window-badge .pip{background:currentColor;border-radius:50%;width:5px;height:5px}.label-pip{background:var(--primary-soft);color:var(--primary-darker);border-radius:5px;padding:2px 6px;font-size:9px;font-weight:700}.unread{background:var(--closed);color:#fff;border-radius:20px;justify-content:center;align-items:center;min-width:16px;height:16px;margin-left:auto;padding:0 4px;font-size:10px;font-weight:700;display:flex}.chat-pane{background:#fcfbfe;flex-direction:column;min-width:0;display:flex}.chat-head{border-bottom:1px solid var(--line);background:var(--panel);justify-content:space-between;align-items:center;gap:10px;padding:12px 20px;display:flex}.chat-head-left{align-items:center;gap:12px;min-width:0;display:flex}.chat-head-name{font-size:14.5px;font-weight:700}.chat-head-sub{color:var(--muted);margin-top:1px;font-size:11.5px}.chat-head-right{flex-shrink:0;align-items:center;gap:8px;display:flex}.assign-select{border:1px solid var(--line);background:var(--paper);cursor:pointer;border-radius:7px;padding:6px 8px;font-size:11px;font-weight:700}.window-status{white-space:nowrap;border-radius:8px;align-items:center;gap:8px;padding:7px 12px;font-size:11.5px;font-weight:700;display:flex}.window-status.open{background:var(--open-soft);color:var(--open)}.window-status.closed{background:var(--closed-soft);color:var(--closed)}.window-status .pip{background:currentColor;border-radius:50%;width:7px;height:7px}.msgs{flex-direction:column;flex:1;gap:4px;padding:20px 24px;display:flex;overflow-y:auto}.day-divider{text-align:center;color:var(--muted);text-transform:uppercase;letter-spacing:.5px;margin:14px 0;font-size:10.5px;font-weight:700}.msg-row{margin-bottom:8px;display:flex}.msg-row.out{justify-content:flex-end}.bubble{border-radius:12px;max-width:62%;padding:9px 13px;font-size:13.5px;line-height:1.5;position:relative}.msg-row.in .bubble{border:1px solid var(--line);background:#fff;border-bottom-left-radius:3px}.msg-row.out .bubble{background:var(--primary);color:#fff;border-bottom-right-radius:3px}.bubble .time{text-align:right;opacity:.7;margin-top:4px;font-size:9.5px;display:block}.bubble.tmpl{border:1px dashed var(--primary);background:var(--primary-softer);color:var(--ink)}.bubble.tmpl .tmpl-label{text-transform:uppercase;color:var(--primary-darker);letter-spacing:.4px;margin-bottom:4px;font-size:9px;font-weight:700;display:block}.composer{border-top:1px solid var(--line);background:var(--panel);padding:12px 20px 14px}.composer.locked{background:#fdf2f2}.composer-lock{color:var(--closed);background:var(--closed-soft);border-radius:8px;align-items:center;gap:10px;margin-bottom:10px;padding:8px 12px;font-size:12.5px;font-weight:600;display:flex}.qr-bar{flex-wrap:wrap;gap:6px;margin-bottom:8px;display:flex}.qr-chip{color:var(--primary-darker);background:var(--primary-soft);cursor:pointer;border:1px solid #e1d2ff;border-radius:20px;padding:4px 9px;font-size:10.5px;font-weight:700}.composer-row{align-items:flex-end;gap:10px;display:flex}.composer textarea{resize:none;border:1px solid var(--line);border-radius:10px;outline:none;flex:1;min-height:44px;max-height:120px;padding:11px 13px;font-size:13.5px}.tmpl-select{border:1px solid var(--primary);cursor:pointer;background:#fff;border-radius:10px;outline:none;flex:1;padding:11px 13px;font-size:13.5px}.send-btn{background:var(--primary);color:#fff;cursor:pointer;border:none;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;display:flex}.detail-pane{background:var(--panel);border-left:1px solid var(--line);flex-direction:column;display:flex;overflow-y:auto}.detail-tabs{border-bottom:1px solid var(--line);flex-shrink:0;display:flex}.detail-tab{text-align:center;color:var(--muted);cursor:pointer;border-bottom:2px solid #0000;flex:1;padding:12px 4px;font-size:11.5px;font-weight:700}.detail-tab.active{color:var(--primary);border-bottom-color:var(--primary)}.detail-body{flex:1;padding:20px 18px;overflow-y:auto}.detail-profile{text-align:center;border-bottom:1px solid var(--line);padding-bottom:18px}.detail-avatar{background:var(--primary-soft);width:60px;height:60px;color:var(--primary-darker);border-radius:50%;justify-content:center;align-items:center;margin:0 auto 10px;font-size:19px;font-weight:800;display:flex}.detail-name{font-size:15px;font-weight:700}.detail-phone{color:var(--muted);margin-top:2px;font-family:SF Mono,ui-monospace,monospace;font-size:12px}.segment-tag{background:var(--primary);color:#fff;border-radius:20px;margin-top:9px;padding:4px 10px;font-size:10.5px;font-weight:700;display:inline-block}.label-row{flex-wrap:wrap;justify-content:center;gap:6px;margin-top:9px;display:flex}.detail-section{border-bottom:1px solid var(--line);padding:16px 0}.detail-section h3{text-transform:uppercase;letter-spacing:.6px;color:var(--muted);margin:0 0 12px;font-size:10.5px;font-weight:700}.rfm-grid{grid-template-columns:1fr 1fr 1fr;gap:8px;display:grid}.rfm-box{background:var(--paper);text-align:center;border-radius:8px;padding:10px 8px}.rfm-box .val{color:var(--primary);font-family:SF Mono,ui-monospace,monospace;font-size:15px;font-weight:800}.rfm-box .lbl{color:var(--muted);margin-top:2px;font-size:9.5px;font-weight:600}.stat-row,.campaign-verify-row{justify-content:space-between;padding:6px 0;font-size:12.5px;display:flex}.stat-row .k,.campaign-verify-row .k{color:var(--muted)}.stat-row .v,.campaign-verify-row .v{font-weight:700}.donation-item{border-bottom:1px solid #f1eef8;justify-content:space-between;align-items:center;padding:9px 0;font-size:12px;display:flex}.donation-item .prog{font-weight:700}.donation-item .dt{color:var(--muted);margin-top:1px;font-size:10.5px}.donation-item .amt{color:var(--primary);font-family:SF Mono,ui-monospace,monospace;font-weight:700}.campaign-verify-box{background:var(--primary-softer);border:1px solid #d6cbef;border-radius:10px;margin-top:6px;padding:12px}.campaign-verify-box .vtitle{color:var(--primary-darker);align-items:center;gap:6px;margin-bottom:8px;font-size:12px;font-weight:700;display:flex}.campaign-api-tag{background:var(--primary);color:#fff;text-transform:uppercase;letter-spacing:.3px;border-radius:20px;padding:2px 8px;font-size:9.5px;font-weight:700}.verify-box{background:var(--amber-soft);border:1px solid #e7c580;border-radius:10px;margin-top:6px;padding:12px}.proof-thumb{width:100%;height:90px;color:var(--amber);background:#eddcb0;border-radius:7px;justify-content:center;align-items:center;margin-bottom:10px;font-size:11px;display:flex}.verify-actions{gap:8px;display:flex}.verify-actions button{cursor:pointer;border:none;border-radius:7px;flex:1;padding:8px;font-size:11.5px;font-weight:700}.btn-verify{background:var(--primary);color:#fff}.btn-reject{color:var(--closed);border:1px solid var(--closed);background:#fff}.empty-state{color:var(--muted);text-align:center;padding:22px;font-size:12.5px}.full-center{place-items:center;min-height:100vh;display:grid}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-thumb{background:#dcd5ea;border-radius:10px}::-webkit-scrollbar-track{background:0 0}@media (max-width:1100px){.app{grid-template-columns:74px 1fr}.brand span,.account-card .txt,.nav-group-label,.nav-item .label-text,.urc-txt{display:none}.view.chat-view{grid-template-columns:280px minmax(420px,1fr)}.detail-pane{display:none}.kpi-grid,.prog-grid{grid-template-columns:1fr 1fr}}@media (max-width:760px){body{overflow:auto}.app{height:auto;display:block}.sidebar{display:none}.content,.view{height:auto;min-height:100vh}.view.chat-view{display:block}.list-pane,.detail-pane{display:none}.kpi-grid,.prog-grid,.form-row2{grid-template-columns:1fr}.view-topbar{align-items:flex-start;gap:12px}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-ordinal{syntax:"*";inherits:false}@property --tw-slashed-zero{syntax:"*";inherits:false}@property --tw-numeric-figure{syntax:"*";inherits:false}@property --tw-numeric-spacing{syntax:"*";inherits:false}@property --tw-numeric-fraction{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}